Thank you for your purchase. banmuren.com is committed to providing you with safe and fast delivery services.

Order Processing
Orders will be processed and shipped within 1–3 business days after payment confirmation.
We do not ship on weekends or public holidays.
Once shipped, you will receive tracking information, provided the carrier supports it.

Delivery Times
Within the United States:
Standard Shipping: 3–7 business days
Remote Areas: 5–10 business days
International Shipping:
Generally 7–20 business days; actual delivery times vary based on destination, customs processing, and logistics conditions.
Shipping times are estimates only; delays may occur due to severe weather, holidays, customs inspections, or other force majeure events.

Logistics Partners
Depending on the delivery address and the nature of the items, we may use the following carriers:
UPS
FedEx
USPS
DHL
YunExpress
4PX
Cainiao
EMS

Import and Export Information
International orders are subject to the laws, regulations, and customs requirements of both the exporting and importing countries. Customs duties, import taxes, or other fees may apply in certain countries or regions and are typically the responsibility of the recipient. The recipient may also be liable for costs arising from delays or returns caused by customs inspections, import restrictions, or incorrect information provided during checkout.

Package Issues
If items are damaged or lost during transit, or if you receive the wrong item, please contact us within 7 days of receipt. Please provide your order number and relevant photos so we can assist you promptly.

Policy Updates
We reserve the right to update this shipping policy based on business needs; updates will be posted on this website and become effective immediately.
If you have any questions regarding shipping or delivery, please contact us using the details provided on the website.